|
|
|
|
|
|
|
Prices listed are in US dollars. Credit card orders are accepted online (fastest and most secure option), by phone, traditional mail or e-mail. Rouge2Jewelry accepts Visa, MasterCard and American Express. Mail-orders using checks, money orders and cashier's checks are accepted through regular mail and expedited services such as FedEx, UPS and Airborne DHL. Checks should be made payable to Rouge2Jewelry. When ordering off-line, please download and print an Order Form by Clicking Here (requires Free Adobe Acrobat Reader). Include the completed order form along with your payment including shipping charges. For a Shipping Charges Table, please Click Here. In addition, California residents must add 8.25% sales tax. Sales tax exempt customers in California should contact us for pricing and payment options. For information on where to send payment if you are not ordering on-line, Click Here. Sorry, no CODs. Order Online: using our secure server (fastest option). To place an order online, click on any product image. Choose the quantity you want and follow on-screen instructions to finalize your order. For each item purchased there is an Add To Cart button which adds the item to your shopping basket. Placing an item in your shopping cart does NOT commit you to purchasing it. Once you've placed an item in your shopping basket, you can choose to place the order immediately OR continue shopping. You can put as many items as you want in your shopping basket. When you are finished and want to place the order, you can get back to your shopping basket by clicking View Shopping Cart button. When you submit your order, it will be confirmed via e-mail and will include your order number. Your credit card information is protected by our secure server. Order by Phone:
Call (323) 936.1614
to place your order. Order by Fax: You may download and print an Order Form by Clicking Here (requires Free Adobe Acrobat Reader) and Fax the completed form, including your credit card information, to (323) 936.1614. Order by Mail: You may download and print out an Order Form by Clicking Here (requires Free Adobe Acrobat Reader) and mail the completed form, including credit card billing information or a cashier's check or money order, to :
Rouge2Jewelry Please make cashier's checks and money orders payable to Rouge2Jewelry. Overseas orders must use a credit card. We at Rouge2Jewelry endeavor to ensure all our customers are satisfied and will consider customizing your order to your liking. For example, if you would like to make changes to an existing design by lengthening or shortening a necklace, switching one handcrafted charm for another, or substituting sterling silver clip-ons for ear wires please contact us via email, phone or fax. Additional design charges will apply based on materials needed and labor.
All orders will be shipped Insured UPS Ground unless otherwise requested. All claims (damage or shortage) must be reported within five (5) working days after receipt of merchandise. Our responsibility for merchandise shipped via common carrier ceases upon delivering the order to the carrier. We are not responsible for merchandise lost or stolen or damaged in transit. You must file a claim with the delivery carrier. We will however assist you in any way possible to help you process your claim. Holiday Shipping Please allow for additional time during the peak holiday season. P.O. Boxes Because we generally ship via UPS ground, we cannot ship to a P.O. Box. Please provide a street address. Overseas Orders Orders shipped outside the continental United may entail additional shipping charges please contact us before placing your order. Alaska, Hawaii and Army Post Office (APO) Addresses Alaska, Hawaii, and APO customers should contact us for a ship quote before placing an order. Shipping Disclaimer Some items may incur an additional shipping charge due to their size/weight and/or the distance they are being shipped. We will call you with these charges before your order is processed for final approval. Sales tax is collected only on orders sent within the state of California. California law requires that we charge a sales tax in the amount of 8.25% on CA orders. The customer will be responsible for all shipping costs and/or call tag UPS charges for any returned merchandise. Rouge2Jewelry does not offer refunds but will apply credit toward other merchandise on our website. There are no refunds or exchanges on custom orders including lengthening pieces or requested design changes. In the unlikely event that a piece needs to be repaired, there will be a $10 repair charge per piece plus shipping for all merchandise purchased within 60 days. For merchandise over 60 days, there will be a $20 per piece repair charge plus shipping. Rouge2Jewelry is always evolving so some stones or beads may not be available for repair. We will make every attempt to find something similar to compliment the original design. Questions about your order? Please email us at orderinquiry@rouge2jewelry.com or call 818.788.3238. Rouge2Jewelry will NOT sell your name, address, phone number and/or credit card information to any third party for any purposes. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Copyright © 2007 Jamie Weiss | Web Design by The Graphics Quarter | Photos by Jamie Weiss
|
||||||||||||||||||||||||||||||||||||||||||||
